PRIVACY POLICY — LexByte Solutions e.K.

Last updated: 10.05.2026 / N.N.

LexByte Solutions e.K. (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the highest standards of data protection in accordance with the General Data Protection Regulation (GDPR/DSGVO) and applicable German and EU laws. This Privacy Policy explains how we collect, process, store, and protect personal data across:

  • our website lexbyte.eu

  • our consulting and IT services

  • our software products, SaaS platforms, and digital tools

  • our mobile, desktop, and web applications

  • our games and entertainment applications

  • our communication tools (voice chat, video chat, messaging)

  • our e‑commerce and trade operations

  • our internal business processes

By using our services, website, or applications, you agree to the practices described in this Privacy Policy.

1. Data Controller

LexByte Solutions e.K.
Französische Str. 12
10117 Berlin,
Germany

Email: contact@lexbyte.eu
Phone: +49 172 5463915

2. Categories of Personal Data We Process

We process different types of personal data depending on how you interact with our services.

2.1 Website Visitors

  • IP address

  • device information

  • browser type and version

  • cookies and tracking data

  • pages visited, time spent, interactions

  • referrer URLs

2.2 Clients & Business Partners

  • name, company name

  • address, email, phone number

  • billing and payment information

  • project‑related data

  • communication history

  • documents and files voluntarily provided

2.3 Users of Our Applications (Mobile, Desktop, Web)

Account Information

  • username, email, password (encrypted)

  • profile details

  • authentication tokens

Communication Features (Chat, Voice, Video)

  • text messages

  • voice chat data

  • video chat streams

  • call metadata (duration, participants, timestamps)

  • shared images, videos, files

We do not access or store encrypted communication content unless required for safety or legal compliance.

Gameplay & App Usage Data

  • in‑app actions

  • progress, achievements

  • preferences and settings

  • crash logs and diagnostics

Location Data (GPS)

If the app uses location‑based features:

  • approximate or precise GPS location

  • movement data

  • geolocation‑based interactions

Users can disable GPS at any time.

Multimedia Access

If the app allows uploads:

  • photos

  • videos

  • audio recordings

  • files selected by the user

Access is granted only with explicit permission.

Payments & Subscriptions

For apps with in‑app purchases:

  • transaction IDs

  • purchase history

  • subscription status

  • refunds and chargeback data

We do not store full credit card numbers.

3. How We Use Personal Data

We process data for:

  • providing and improving our services

  • enabling communication features

  • processing payments and subscriptions

  • customer support

  • fraud prevention

  • compliance with legal obligations

  • analytics and product development

  • security monitoring

4. Legal Basis for Processing (GDPR/DSGVO)

  • Consent (Art. 6(1)(a))

  • Contract performance (Art. 6(1)(b))

  • Legal obligations (Art. 6(1)(c))

  • Legitimate interests (Art. 6(1)(f))

5. Data Sharing & Third Parties

We may share data with:

  • hosting providers

  • payment processors

  • analytics tools

  • communication APIs

  • AI moderation tools

  • customer support platforms

  • legal authorities (when required)

We never sell personal data.

6. International Data Transfers

If data is transferred outside the EU/EEA, we ensure:

  • adequacy decisions

  • Standard Contractual Clauses (SCCs)

  • additional safeguards

7. Data Retention

  • account data: until deletion

  • communication logs: limited retention for safety

  • payment data: per legal requirements

  • analytics data: anonymized where possible

  • business documents: per German commercial law

8. User Rights (GDPR/DSGVO)

You have the right to:

  • access your data

  • correct inaccurate data

  • request deletion

  • restrict processing

  • object to processing

  • data portability

  • withdraw consent

  • lodge a complaint

9. Security Measures

We implement:

  • encryption

  • secure authentication

  • access control

  • intrusion detection

  • audits

  • secure development practices

10. Children’s Privacy

Our services are not intended for children under 16 unless explicitly stated. We do not knowingly collect data from minors without parental consent.

11. Cookies & Tracking Technologies

We use:

  • essential cookies

  • analytics cookies

  • performance tracking

  • device identifiers

Users can manage preferences via browser or device settings.

12. In‑App Purchases, Refunds & Disputes

Refunds follow the rules of the platform used (Apple App Store, Google Play, Stripe). We may request transaction IDs for verification. Repeated chargebacks may result in account restrictions.

13. User‑Generated Content (UGC)

Users are responsible for the content they upload. We may:

  • process, store, or moderate UGC

  • remove content violating laws or Terms

  • retain removed content for legal reasons

We do not claim ownership of UGC.

14. Moderation, Safety Systems & Abuse Prevention

We may use:

  • automated moderation

  • AI‑powered content analysis

  • human review

  • spam and fraud detection

  • behavioral analytics

We may block accounts involved in:

  • harassment

  • illegal activity

  • fraud

  • security threats

  • Terms violations

15. Voice, Video & Audio Data

  • real‑time streams may be processed temporarily

  • we do not store content unless required

  • metadata may be stored

  • recordings only with explicit consent

16. AI‑Powered Features & Automated Decisions

We may use:

  • machine learning

  • automated moderation

  • automated fraud detection

Users may request human review of automated decisions.

17. GPS, Location & Proximity Data

Used only for features requiring location. Users may disable location at any time. We do not track users outside app functionality.

18. Third‑Party Integrations & APIs

We integrate with:

  • cloud hosting

  • analytics

  • payment processors

  • communication APIs

  • AI services

  • social login providers

All partners comply with GDPR.

19. Logging, Diagnostics & Crash Reports

We collect:

  • crash logs

  • performance metrics

  • device identifiers

  • error reports

  • network diagnostics

Used for stability and security.

20. Security Monitoring & Incident Response

We use:

  • intrusion detection

  • anomaly detection

  • rate‑limiting

  • encryption

  • audits

We notify users of data breaches when required.

21. Account Suspension & Termination

We may suspend or terminate accounts for:

  • illegal activity

  • harmful behavior

  • fraud

  • security risks

  • Terms violations

Certain data may be retained for legal reasons.

22. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

  • legal changes

  • new features

  • new applications

  • security improvements

Users will be notified of significant changes.

23. Contact

For privacy inquiries:

LexByte Solutions e.K.
Französische Str. 12
10117 Berlin,
Germany

Email: contact@lexbyte.eu
Phone: +49 172 5463915

USt-IdNr.: DE456960825
Steuernummer: 23/458/02590
Handelsregister: HRA 65519 B